![]() ![]() To achieve that goal, the agency is boosting revenue through expanded parcel delivery and postage hikes, as well as slowing delivery standards for first-class mail.īut experts say that cutting back on delivery standards undermines the core mission of the USPS, which is universal mail delivery. The USPS, meanwhile, is deploying a 10-year plan that it argues will erase a projected $160 billion loss over the next decade. But many people are also passionate about getting their mail on time, with some lawmakers last year getting an earful from constituents about late deliveries. 10-year plan to erase billions in lossesĪmericans generally view the USPS favorably, with the postal service taking top marks among major federal agencies in a 2020 survey by the Pew Research Center. ![]() The postal service's most recent financial results underscore the challenges: Revenue from first-class mail declined 2.1% in the fiscal year ended in September, while revenue from shipping and packages rose 12.2%.īecause of those shifting priorities, it's likely that package delivery from the postal service this holiday season will perform better than first-class mail, especially as the USPS gears up to compete with FedEx, UPS and others, postal experts said. He added, "There is every reason to believe mail delivery will deteriorate badly in the holiday season, and we'll see what happens with package delivery." "They don't care about universal mail delivery because it's the shrinking division of the company." "Recently they made a policy decision saying, 'We're going to change the standards for on-time delivery,' so they will continue to sacrifice on-time delivery of mail in order to expand their market share of parcel delivery because that's the growing business," Shapiro noted. USPS plans to cut post office hours and lengthen delivery times 01:17 ![]()
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